SATISFACTION Guarantee

Services

At Frequency Collective, we take pride in, stand by and guarantee our work. If you are unsatisfied, we would like you to consult with your service provider and together come up with a solution. Please contact us within 7 days of your service. We do not offer refunds on services.

Products

We will exchange any hair care product within two weeks of purchase. A refund will be given in the form the payment was received. All jewelry items are final sale. No returns on gift cards.